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Returns & Exchanges

What’s your return policy?

At Kindthread, we’re happy to offer returns within 45 days of purchase for unworn, unwashed items with original tags attached for a full refund. Currently we're unable to offer exchanges, but that functionality should be available soon!. Please note

What do I do if I receive the wrong item in my order?

First of all, we’re so sorry to hear that you received the wrong item! Please reach out to our Customer Service team by sending them an email at [email protected] so we can get you all squared away. To help us resolve this as swiftly as

Do you offer refunds or exchanges?

Our return policy makes it easy to return unworn, unwashed items within 45 days of purchase. You may return for a refund within that period. Returns for store credit are possible for within 60 days of purchase. To proceed with a return, just click th

When will I get my refund?

You’ll receive an email as soon as your return is processed, and your refund is issued. Please allow 3-5 business days for the refund to appear in your account.

What if my package gets lost/stolen or arrives damaged?

Lost. At Kindthread, we’re committed to ensuring every order arrives in perfect condition. If you notice your order has been lost in transit, please don’t hesitate to contact our stellar Customer Service team at [email protected] with yo

How do I start a return?

Our return policy makes it easy to return unworn, unwashed items within 45 days of purchase. Just click this link and follow the simple instructions. Once we’ve received and processed your return, your refund will be issued within 3-5 business days (

What does Final Sale mean?

Any item listed as "Final Sale" indicates that once the item ships, it is ineligible for returns or exchanges. You should see that identifier on any product page, when the item is placed in your cart, and also in checkout. If you receive a final sale