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What do I do if I receive the wrong item in my order?Updated a month ago

First of all, we’re so sorry to hear that you received the wrong item! Please reach out to our Customer Service team by sending them an email at [email protected] so we can get you all squared away.  

To help us resolve this as swiftly as possible, be sure to include a photo of the item you received, along with the name(s) of the missing item(s). Also, double-check the package for any notes or packing slips that might indicate your other item(s) were shipped separately. 

While we can’t always guarantee an exact replacement due to stock availability, we’ll do our best to make things right! 

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